Contact Support
We're here to help
If you have any issues while using VooShorts — account, payments, playback,
complaints, or privacy concerns — please reach out to us through any of the channels below.
Reach Us
- Email: support@vooshorts.mn
- Support hours: 9:00 – 21:00 (GMT+8), 7 days a week
- Response time: we reply to emails within 1–3 business days
To help us resolve your issue faster, please include:
- Your device model and operating system version;
- The app version (find it under Settings → About);
- The time of the issue and a detailed description;
- Order number if the issue involves a payment or order.
Related Pages
If your question concerns the handling of your personal data, please put "Privacy" in
the email subject line so we can prioritize it.