Privacy Policy

Last updated: August 4, 2026

VooShorts (collectively, "we", "us", "our") takes your privacy seriously. This Privacy Policy explains what information we collect, how we use, store, and share it, and the rights you have over your personal data. Please read this policy carefully before using our app and services.

1. Information We Collect

When you use the VooShorts app, we may collect the following categories of information:

• Account information — phone number, email address, or third-party login credentials (e.g., WeChat, Apple ID) used to register or sign in;
• Device information — device model, operating system version, device identifiers, and network status, used to keep the service running and secure;
• Usage information — watch history, favorites, and search history, used to personalize recommendations and improve the product;
• Payment information — if you purchase a membership or content, transactions are processed by third-party payment providers; we do not store your full card or payment account details.

2. How We Use Information

• To provide, maintain, and improve our products and services;
• To recommend content you may enjoy and enhance your experience;
• To process purchases, subscriptions, and refunds;
• To send necessary service notices (e.g., account security, policy changes);
• To protect against fraud and abuse and keep your account and data safe.

3. Sharing and Disclosure

We do not sell your personal information. We may share necessary information only in the following circumstances:

• With your explicit consent;
• With trusted third-party service providers (e.g., cloud hosting, payment, push notification, analytics) who are bound by confidentiality obligations;
• When required by law, or upon lawful request from judicial or regulatory authorities.

4. Cookies and Similar Technologies

We may use cookies or similar technologies on our website and within the app to maintain sessions, remember preferences, and for basic analytics. You can manage or clear this data through your browser or system settings.

5. Data Storage and Security

We apply industry-standard technical and organizational measures — including encryption and access controls — to protect your information, and we retain it only as long as needed for the purposes described in this policy.

6. Your Rights

You have the right to access, correct, or delete your personal information, withdraw consent, and delete your account. You can exercise these rights through the in-app settings or by contacting us using the details below. For details on account deletion, please see the Account Deletion Policy.

7. Children's Privacy

Our app is intended for general adult audiences. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it as soon as possible.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date, and we will notify you of material changes through prominent means.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us at:

• Email: support@vooshorts.mn
• Support page: Contact Support